Terms & Conditions

GB only, 18+. Internet access and completion of 2024 KONG Club Annual Survey required. Opens 00:01 26/11/24, closes 23:59 31/01/25. Follow the link in the email received and complete the survey to enter the prize draw. Prize available to be won: 1 X FSDU with a retail value up to £250.00. One entry per KONG Club Member. Winner selected randomly within 30 days after promotions ends and notified via email. Must respond within 14 days. Promoter: KONG Company Limited, SP4 6AT

By entering this Promotion, the participant will be deemed to have read and understood these Terms and Conditions and be bound by them.

Eligibility: 

1. The Promotion is organised by KONG Company Limited (company number: 06341271), High Post Business Park, A345, Salisbury SP4 6AT, United Kingdom. (the “Promoter”). 

2. The Promotion is open to all GB residents, aged 18+, excluding employees of the Promoter or their immediate families, its associated agents or anyone else professionally associated with the administration of the Promotion. 

3. Completion of survey is necessary. Please retain a screenshot of completed survey, as this may be required for validation and in order for the winner to receive their Prize. Internet access and a valid email address are required.

Main Promotional Period: 

4. Complete the survey and enter between 00:01 BST on 26th November 2024 and closes at 23:59 GMT on 31st January 2024 (the “Promotional Period”). 

How to Enter: 

5. Click on the “Start Survey Now” button attached to the email which will only be sent to registered KONG Club Members

6. Answer all the required questions to the best of your ability.

7. Click submit at the end of the questions to be automatically entered into the draw.

Winner Selection 

8. There is 1 prize in total. The winner will be selected randomly via a random draw after the promotional period. The winner will be contacted within 30 days of the promotional period ending.

9. If the initial winner hasn’t respond within a 14 days period, the promoter, KONG Company Limited reserves the right to do another prize draw to determine a new winner.

10.  Should you have any queries regarding your order please contact us at EUContactUs@KONGcompany.com

General:

11. The Prize is not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute another Prize for it, of equal or greater value.

12.  Any persons or companies attempting to enter more than 10 times by (including but not limited to) using multiple identities or addresses will be disqualified. 

13.  Entry must be made directly by the individual entering the Promotion. Incomplete or illegible entries together with entries which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will not be considered.

14.  The Promoter seeks to run fair and secure promotions and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry or entries (and any of your associated aliases) will be disqualified, any Prize awarded may be void and recoverable. The Promoter reserves the right to verify the eligibility of participants and/or provisional winners by requesting such information we consider reasonably necessary for this purpose. A Prize may be withheld unless and until verification is completed satisfactorily.

15.  In the event that the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the claim process or does not comply with these Terms & Conditions and to cancel, modify or suspend the Promotion or invalidate any affected claims.

16.  The Promoter together with any associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the Prize, except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.

17.  The Promoter will not be liable for any failure to comply with its obligations or any delay in performing its obligations within these terms and conditions if an act, omission, event or circumstance occurs caused by (but not limited to) global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God, or any other circumstances beyond the reasonable control of the Promoter.

18.  The Promoter may refuse to award a Prize in the event of any entrant’s fraud, dishonesty, breach or non-entitlement under these Terms & Conditions or seek recovery of its value if the Prize has been awarded.

19.  Any and all personal data supplied for the running of this Promotion will be used solely for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter and will not be disclosed to a third party or used for any other purpose unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at  https://www.kongcompany.com/privacy-policy/

20.  The Promoter’s decision is final and binding in all circumstances in relation to the Promotion.

21.  The Promoter reserves the right to amend, alter or withdraw the Promotion as necessary due to unavoidable circumstances beyond its control make this necessary, but will use all reasonable endeavours to minimize the effect on participants to avoid undue disappointment.

22.  If any provisions of these Terms & Conditions are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

23.  By entering this Promotion, you will be deemed to have agreed to be bound by these Terms & Conditions.

24.  In the event of a discrepancy between these Terms & Conditions and the details in any promotional material, the details in the Terms & Conditions will prevail.

These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.

©2007 KONG Company Limited, all rights reserved